UserZoom was acquired by UserTesting in 2022, the two platforms now operate as one combined enterprise UX research offering (mixed-method testing: video usability tests, click tests, tree tests, card sorts) with an automated sourcing engine reaching 120M+ users.
Now priced and sold as part of the combined UserTesting enterprise platform, typically $25,000-$100,000+/year.
Large organizations needing enterprise-scale mixed-method UX research: realistically the same buying decision as UserTesting itself, since they're now one company.
UserZoom and UserTesting are the same company as of 2022: when evaluating either, treat them as one combined offering rather than comparing them as separate competing options.
A UX research platform for gathering deeper insight into digital experiences.
