Otter is a meeting transcription tool that joins calls on Zoom, Google Meet, and Teams, producing a live transcript and a post-meeting summary with action items.
It owns meeting transcription, not scheduling or chat. The real AI feature is the chat layer that lets you ask questions across every past meeting at once, rather than just summarizing one, and it can pipe that into Claude or ChatGPT through an MCP server.
A solo user gets genuine value from the free Basic plan for occasional meetings. Teams that rely on it daily and want CRM sync to Salesforce or HubSpot need Business.
Free Basic plan caps at 300 transcription minutes a month, 30 minutes per conversation, and 3 imported files per account total, not per month. Business is $19.99+/user/month and raises the cap to 6,000 minutes.
