Target participants
Residents of tier two or tier three cities who have sought specialist medical care in the past year, or family members who booked appointments on their behalf.
The problem
Patients living in tier two and tier three cities often struggle to find qualified specialist doctors nearby. They rely on word of mouth from family, local pharmacists, or general practitioners, which leads to multiple incorrect referrals and delayed care. Traveling to a larger metro for a simple consultation costs families extra time and money they can ill afford.
Existing clinic aggregators list too many irrelevant or inactive doctors, while local directories lack verified credentials, consultation timings, or fee structures. Patients end up making long phone calls or standing in physical hospital queues just to check if a specific specialist is available on a given day.
Research question
How do patients in smaller cities verify the credibility and actual availability of specialist doctors before traveling?


