Millions of people across India buy life and health insurance policies every year through agents, banks, or apps. Most policyholders never read the actual contract because it is written in dense legal jargon that is almost impossible for an average person to parse. When a medical emergency or claim arises, families frequently discover exclusions they knew nothing about.

Insurance companies hide behind compliance requirements and standard templates, which leaves customers completely in the dark. Designing a way to make these documents transparent and understandable changes how people manage financial safety nets. Designers need to bridge the gap between strict legal protection and plain human comprehension.

Users can correctly identify what is excluded from their coverage within two minutes of viewing the redesigned summary.

Mobile app