The problem
People living in urban Indian cities book salon services in advance, yet still face long wait times upon arrival. This happens because appointment scheduling tools rarely account for overrunning hair treatments or unexpected delays during peak weekend hours.
Customers lose valuable personal time waiting in crowded salon lobbies. Salons lose staff efficiency and customer goodwill. The problem persists because existing booking software treats every service as a fixed time slot without adjusting for real-world salon floor chaos.
Success criteria
Users can view accurate wait times upon arrival and easily reschedule or adjust services without confronting front desk staff.
Platform
Mobile app


