The problem
Forward shipping is priced by weight, distance and speed, but returns are often charged at flat rates or absorbed by the seller. As return volumes grow, sellers lose money on every return without a clear way to price or plan for it.
This challenge asks you to explore how returns are priced today and whether dynamic pricing could work for sellers, couriers and buyers.
Market question
Could returns be priced dynamically, and who would gain or lose if they were?
Suggested data sources
Marketplace seller policies, courier rate cards, seller forums, interviews with sellers
Competitors to consider
Marketplace return programmes, shipping aggregators, reverse logistics companies


