The problem
People set up auto-debits for gym memberships, OTT plans, newspapers and tiffin services. When they travel or take a break, their only real option is to cancel the mandate and set it up again later, which many find confusing.
Design a clear way to pause and resume a recurring payment.
Success criteria
A user can pause a subscription payment for a set period in under 30 seconds and knows when it restarts.
Platform
Mobile app