Target participants
Committee members, facility staff and residents from 3 or more housing societies
The problem
Every monsoon, many housing societies deal with flooded basements, blocked drains and damaged cars. Preparation depends on a few committee members remembering what went wrong last year.
This challenge asks you to understand how societies prepare for and handle waterlogging, and where a tool could help.
Research question
How do housing societies prepare for monsoon waterlogging, and what falls through the cracks?
Suggested methods
User interviewsContextual inquiry