@supriya_hs
User Interface/User Experience Designer, Salesforce
As a seasoned UX Designer with over 10 years of expertise, I specialize in creating user-centric designs that deconstruct complex challenges into intuitive, high-impact experiences. Driven by a deep fascination with human-product interaction, I am dedicated to engineering solutions that harmonize complex functionality with delightful usability. Currently leading the design of a complex SaaS application at Salesforce (Informatica) resulting in 40% increase in user engagement.
UX designer
Salesforce
2026 - Present
Led end-to-end design for the Data Integration product suite (personas, page flows, information hierarchy), increasing customer satisfaction rate by 40% and decreasing time to first value and time at task by 20%.
Sr UX designer
Informatica
2021 - Present
Data Integration: Data Loader and Data Modernization suite Reduced the average time required to complete the tasks from 20 minutes to 8 minutes, saving an estimated 30 hours per week across the user base. Customer satisfaction score at 4.4 out of 5 stars across platforms such as Gartner and G2.
UX designer
YUJ Designs
2019 - Present
Simplified and reimagined legacy system experience for clients like Verizon and Unisys, enhancing usability and decreased churn by 30%.
Associate UX consultant
IBM India
2016 - Present
Designed the experience for small business owners, employees, and brokers for one of the largest insurance companies in the USA - Metlife. This increased conversion rate by 15% and revenue by 12%.
Module Lead
Infosys Technologies
2002 - Present
Led a 3-person team in functional and usability testing for the Cisco Call Manager project, increasing the task success rate by 32% on call forwarding and speed dial tasks.
PGDP in Innovation and experience design
Srishti School of Art, Design and Technology
2014 - 2016
BTech
Computer Science
1998 - 2002
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