I'm a UI/UX Designer with certified training in user-centered design and previous experience as a Process Associate. Driven by a passion for simplifying complexity, i focus on creating intuitive, seamless interfaces that people genuinely enjoy interacting with because to me, great design is about how it works, feels and flows. Currently looking for opportunities to contribute to meaningful products and grow within a team that values creativity, empathy and impact.
Process Associate - Business Integrity
Accenture
2024 - 2026
Supported customers via chat and email while managing backend recovery of compromised business accounts. Partnered with cross-functional teams to resolve issues and maintained clear incident documentation.
IT Customer Support Associate
Accenture
2023 - 2024
Analyzed user problems through active listening, translating direct customer feedback into clear data points to improve first contact troubleshooting by 15%.
UX UI Design From Scratch
Designerrs Academy
2026 - 2026
Bachelor of science
St. Francis college
2018 - 2021
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