@monicasagar
Team Lead at Muzigal (Impel Ventures)
Hard-working, multi-tasking Executive Assistant with outstanding telephone skills. Sales expert driven to inspire customer confidence and foster business growth. Experienced in implementing advanced financial and technical skills in complex customer environments.
Team Lead
Muzigal (Impel Ventures)
2021 - Present
Handling and motivating the team while briefing and de-briefing about daily updates and performance. Achieving targeted numbers and team goals through proper training and guidance according to SOP.
Customer Service Executive
TELETEXT India limited
2015 - 2017
Managed high volume of phone calls while maintaining high quality of services and performance standards. Performed troubleshooting on customer service issues and scheduled field service calls.
Customer Service Executive
TECHMART SOLUTIONS
2013 - 2014
Facilitated sales of all services according to company and client requirements. Ensured optimal level of client satisfaction and processed all orders on the phone.
Want to showcase your work like this?
Join Designers Academy →
