@haritha_mah
Customer Relationship Manager
To make my presence in the global arena in the field of HR/Other and to produce maximum output from my side for the profit of both customers and firms will give me an opportunity to cast my knowledge into experience.
KYC & Skip Tracer
ICICI Bank
2018 - Present
Monitored and managed over 100 accounts for suspicious activities daily while performing KYC checks and compliance investigations. Trained new hires and managed team workflow distribution.
Sales Executive
Axis Securities
2018 - Present
Communicated with participants via telephone to answer questions, explain services, and address complaints. Completed person-centered assessments and designed service plans.
Retention Associate
Reliance Communications Ltd
2016 - Present
Increased customer satisfaction by resolving complex issues and providing exceptional service. Developed strategies to boost engagement and managed billing follow-ups.
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