Expert interviews give design teams rapid access to deep domain knowledge, knowledge they cannot get from general user research alone. Designing anything from a medical device to a legal workflow tool or a financial planning app benefits when you speak with domain experts early in a project; it dramatically speeds up learning. Experts can describe system constraints, regulatory requirements, professional norms, and common failure modes. Typical users would never think to mention these details.
Expert Interview
Gaining deep domain knowledge from those who know it best
Designers Academy
25 February 2026 · 3 min read
In brief
Expert interviews provide design teams with rapid access to deep domain knowledge, helping compress the learning curve and inform better design questions early in a project.



